This is how you can check if that option is selected in Outlook 20. It is selected by default in Outlook, but somebody might have adjusted the setting. Thus, you can’t view sent emails in Outlook when that option isn’t selected. The Save copies of messages in the Sent Items folder setting in Outlook does exactly what it says on the tin! Select the Save Copies of Messages in the Sent Items Folder Option How can I fix Outlook sent items list is not updating? 1. If you can’t view sent items in Outlook anymore, check out the resolutions below. However, some users can’t always view recently sent emails in Outlook when the application has stopped saving the emails in the Sent Items folder. That folder can come in handy as it shows you what emails you’ve sent with the application. Outlook usually saves sent emails within a Sent Items folder.
A new dialog should open now with a Query button press this button.Select the Inbox folder of your IMAP account.Therefore, to add Sent Items folder in IMAP account, perform following procedure: The most common reason for Sent Item Folder unavailability is that the Sent Items folder is not subscribed in IMAP account. Solutions For Making Sent Item Folder Available Manually adding such folder is problematic and when the folders cannot be found, user will encounter error message i.e. However, in previous versions, users had to add Sent Items folder in Outlook manually. MS Outlook 2010 has an enhancement feature, in which IMAP automatically tries to assign the correct sent item folders for user's account. Sent Item Folder is a folder, which contains messages, that user Sends including replies and forwards to other people. The protocol enables generating a copy of a large number of email folders from the mail server to the local machine. It saves time because users can view the headers of the email messages and work on them as usual. Internet Message Access Protocol (IMAP) is a protocol, which allows user to access message folders from the mail server without downloading them.